Conducting an Internal Investigation

Conducting an internal investigation can be a daunting task in the best of times. But while managing a global crisis or facing an external inquiry, it can be more challenging still.

An efficient internal investigation is often needed to establish what occurred and to stop any ongoing misconduct. An investigation can also help identify measures to rectify the crisis, and provide answers for investigating authorities, auditors, and other parties. It may also uncover and help address other risks that require consideration, such as the potential for third-party claims.

No two crises are the same, and no two investigations will be the same either. However, by setting clear objectives and following these steps, companies can conduct a fruitful internal investigation that can generate answers and help prepare them for external scrutiny.

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